Please Note: The Office of Background Processing (OBP) is seeing significant delays in fingerprinting information being released due to complications the Department of Public Safety (DPS) is currently experiencing. DPS is working on these issues but it is anticipated this will be the situation for several months. OBP will process background check applications as soon as possible. We appreciate your patience with this process. (March 22, 2023)
Effective immediately, providers will not be notified when the Office of Background Processing staff receives a background check form without the required fingerprints. This is to make the processes more efficient. The Office of Background Processing staff will wait 20 working days and, if they don’t receive fingerprints within that time, they will cancel the background check form. Providers will then have to submit another background check form and fingerprints if they still want the covered individual’s background check to be processed.
Also, the only fingerprint processing form that will be accepted is the form that is to be downloaded and printed after the background check form is authorized through the CCL portal.